[nex_hotels]. Most issues print a clear error there.
Common issues
| Problem | Fix |
|---|---|
| Hotel doesn’t show up after I created it | Almost always a wrong Config.Framework. Make sure it matches your actual core resource. |
| Players fall through the map when entering a room | The MLO or IPL for that hotel isn’t streamed on your server. You need to own and load the matching interior — see pre-configured hotels for links. |
| Door doesn’t lock — it just opens | The door object name is wrong. Use the door picker in /hoteladmin (left-click a door prop in the world to auto-fill it). |
| Money is charged but the rental doesn’t activate | Wrong Config.Framework, or nex_hotels is starting before your core resource. Check server.cfg order. |
/hoteladmin does nothing | You’re not in an admin group. Use add_principal identifier.<your-id> group.admin or join your framework’s admin group. |
| Recovery locker is empty after checkout | Items take a second or two to transfer. If they never appear, check your ox_inventory log. |
| Front-desk ped doesn’t spawn | The model name is invalid or unloaded. Try a vanilla model like s_m_m_doctor_01 to confirm, then try yours. |
ox_target interactions don’t appear | Either ox_target isn’t started, or Config.Interact = 'textui'. The doors always use the keycap regardless. |
| ”Insufficient funds” but I have money | Config.PaymentAccount is your primary, and the other is used as a fallback. The rental is only refused if neither has enough. |
| Expired rental wasn’t evicted | The eviction sweep runs every 60 seconds by default. Wait a minute. If it never happens, check the server console for boot errors. |
Bundled SQL import fails with Duplicate entry | The hotel already exists. Either delete it from /hoteladmin first, or the import is fine to re-run on supported MySQL/MariaDB versions. |
Before opening a support ticket
Please include:- Your
Config.Frameworkvalue. - Your FiveM artifact build number.
- Whether it’s a fresh install or after a config change.
- Server console output filtered for
[nex_hotels]from when the issue happens. - F8 console output filtered for
[nex_hotels]. - Whether you used a bundled SQL import or built the hotel via
/hoteladmin.